Lakeside Generations is proud to announce that we have received the Pinnacle Customer Service award! This is an honor to receive this award as we were scored in the top 15% of senior care in the nation.
Congratulations to all of our staff at Lakeside Generations for your outstanding work! This award highlights what we are doing for Senior Housing and Skilled Nursing in Dassel, MN.
We were recognized Best In Class for the following categories:
Senior Housing:
- Dining Service
- Communication
Skilled Nursing:
- Overall Satisfaction
- Nursing Care
- Dining Service
- Quality of Food
- Cleanliness
- Individual Needs
- Laundry Service
- Communication from Facility
- Response to Problems
- Dignity and Respect
- Recommend to Others
- Activities
- Professional Therapy Services
- Admission Process
- Safety and Security
- Overall Customer Experience
About Pinnacle Quality Insight:
Throughout 2023, Lakeside Generations residents and their families participated in monthly telephone interviews where they answered open-ended questions and rated Lakeside Generations in multiple categories.
About Us:
Lakeside Generations is a Cassia community, which has a mission to foster fullness of life for older adults in the spirit of Christ’s love. Cassia provides independent and assisted living communities, memory care, skilled nursing care centers, short-term rehabilitation centers, adult day programs and a variety of community-based services for older adults across five states.
