Lakeside Generations is proud to announce that we have received the Pinnacle Customer Service award! This is an honor to receive this award as we were scored in the top 15% of senior care in the nation.
Congratulations to all of our staff at Lakeside Generations for your outstanding work! This award is an honor for our community and highlights what we are doing for Assisted Living and Skilled Nursing in Dassel, MN.
We were recognized Best In Class for the following categories:
Skilled Nursing:
- Overall Satisfaction
- Dining Service
- Quality of Food
- Laundry Service
- Communication from Facility
- Response to Problems
- Dignity and Respect
- Recommend to Others
- Admission Process
- Overall Customer Experience
Assisted Living:
- Overall Satisfaction
- Personal Care
- Dining Service
- Cleanliness
- Response to Problems
- Communication
- Move-in Process
- Recommend to Others
- Overall Customer Experience
About Pinnacle Quality Insight
Throughout 2022, Lakeside Generations, residents, and their families participated in monthly telephone interviews where they answered open-ended questions and rated Lakeside Generations in multiple categories.
About Us
Lakeside Generations is a Cassia community, which has a mission to foster fullness of life for older adults in the spirit of Christ’s love. Cassia provides independent and assisted living communities, memory care, skilled nursing care centers, short-term rehabilitation centers, adult day programs and a variety of community-based services for older adults across five states.
